Privacy Policy

Tikkari Casino respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services. We process your data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable. By using our platform, you agree to the collection and use of information as described in this policy.

We collect several types of information to provide and improve our services:

• Personal Information: Name, date of birth, address, email address, phone number, and identification documents required for account verification and regulatory compliance
• Financial Information: Payment method details, transaction history, deposit and withdrawal records, and banking information necessary for processing payments
• Account Activity: Gaming history, betting patterns, login times, device information, IP addresses, and browser details
• Communication Records: Customer support interactions, chat logs, and any correspondence you send to us
• Technical Data: Cookies, usage data, performance metrics, and system diagnostics that help us maintain platform security and functionality

Tikkari Casino uses your personal data for specific purposes essential to our operations and your experience. We process information to create and maintain your account, verify your identity as required by anti-money laundering regulations, and process deposits and withdrawals securely. Your data enables us to provide customer support, investigate disputes, and ensure fair gaming practices.

We analyze gaming patterns and account activity to detect fraud, prevent underage gambling, and identify problem gambling behaviors. Marketing communications are sent based on your preferences, and we use technical data to improve website performance, fix bugs, and enhance security measures. All processing activities comply with our legal obligations under gambling regulations and data protection laws.

We process your personal data under several legal bases depending on the purpose. Contract performance forms the primary basis for account management, payment processing, and service delivery. Legal compliance requirements mandate identity verification, anti-money laundering checks, and regulatory reporting to our licensing authority.

Legitimate interests justify fraud prevention, security monitoring, and platform improvement activities. We obtain explicit consent for marketing communications and non-essential cookies. In all cases, we ensure our processing activities are proportionate, necessary, and respect your fundamental rights and freedoms.

Tikkari Casino shares your information only when necessary and appropriate. We work with payment processors to handle transactions, identity verification services for compliance checks, and technical service providers for platform maintenance. These third parties operate under strict contractual obligations to protect your data.

We disclose information to regulatory authorities when required by gambling laws, to law enforcement agencies for legitimate investigations, and to legal advisors for professional consultation. In the event of a business merger or acquisition, your data may be transferred to the new entity under equivalent privacy protections. We never sell personal information to third parties for marketing purposes.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption protocols, secure socket layer technology, and multi-factor authentication where appropriate. Access to personal data is restricted to authorized personnel who require it for their job functions.

Regular security audits, vulnerability assessments, and staff training programs maintain our security standards. We monitor systems continuously for suspicious activity and maintain incident response procedures to address potential breaches promptly. While we strive to protect your information, no internet transmission is completely secure, and you should take reasonable precautions when sharing sensitive data online.

You have several rights regarding your personal data under applicable privacy laws. You may request access to information we hold about you, ask for corrections to inaccurate data, or request deletion of your information subject to our legal and regulatory obligations. You can object to certain processing activities, request data portability, or withdraw consent where applicable.

To exercise these rights, contact our privacy team using the details provided below. We will respond to valid requests within the timeframes required by law, typically within 30 days. Some rights may be limited by our regulatory obligations or legitimate business interests, which we will explain if applicable.

Tikkari Casino uses cookies and similar technologies to enhance your browsing experience and analyze website usage. Essential cookies enable basic site functionality, security features, and account access. Performance cookies help us understand how visitors interact with our platform and identify areas for improvement.

Marketing cookies may be used to display relevant advertisements and measure campaign effectiveness, subject to your consent. You can manage cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may affect website functionality and your ability to access some features.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements. Account information is typically maintained for the duration of your relationship with us and for a specified period afterward as required by gambling regulations and financial laws.

Transaction records, identity verification documents, and compliance-related data are retained according to regulatory requirements, often for several years after account closure. Marketing preferences and communication records are deleted when no longer needed unless you request earlier removal. We regularly review retention periods and securely dispose of information that is no longer required.

Your personal data may be transferred to and processed in countries outside your jurisdiction where our service providers, partners, or group companies operate. We ensure appropriate safeguards are in place for international transfers, including adequacy decisions, standard contractual clauses, or other approved mechanisms under applicable data protection laws.

When transferring data to countries without adequate protection levels, we implement additional security measures and contractual protections to maintain the security and confidentiality of your information throughout the transfer process.

Tikkari Casino does not knowingly collect personal information from individuals under the legal gambling age in their jurisdiction. Our services are intended exclusively for adults who meet the minimum age requirements for online gambling in their location. We implement age verification procedures during registration and may request additional documentation to confirm eligibility.

If we discover that we have inadvertently collected information from a minor, we will delete such data immediately and take steps to prevent future occurrences. Parents or guardians who believe their child has provided personal information to us should contact us immediately.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated through prominent notices on our website or direct communication to registered users. The updated policy will include the effective date, and continued use of our services after changes take effect constitutes acceptance of the revised terms.

For questions about this Privacy Policy, to exercise your privacy rights, or to report privacy concerns, please contact our Data Protection Officer. You can reach us through the contact methods provided on our website or by using the customer support channels available in your account dashboard. We are committed to addressing your privacy inquiries promptly and transparently.